Print Troubleshooting
Start from the visible problem—blurry print, cropping, unexpected white edges, dark color, font substitution or PDF rejection—and follow evidence-based checks to the right tool.
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Start here
Choose the outcome you need
Begin with one of the strongest workflows. The complete specialist library is still available when you need it.
Diagnose from the visible symptom to the next test
1
Start with the symptom
Choose blur, cropping/white edges, color shift, font substitution, black problems or file rejection.
2
Run the file-side check
Use actual image/PDF evidence before changing printer settings blindly.
3
Print a controlled diagnostic target
Use alignment, gradient, grayscale, fine-line, small-text, scale, margin or duplex pages to isolate device/driver behavior.
4
Escalate to device guidance
If file-side checks pass, follow the printer manufacturer’s nozzle, alignment, media, drum/fuser or driver diagnostics for the specific device.